Facturation & revenus

Suivez vos paiements, factures et revenus en temps réel.

\n","helpPost",[250,444],{"_22":251,"_24":252,"_28":254,"_245":442},35572,{"_26":253},"Tableaux de bord financiers",{"_255":256},"up",[257],{"_22":23,"_34":258,"_36":259,"_38":260,"_40":261,"_24":262,"_264":265,"_46":33,"_48":269,"_270":271,"_272":273,"_217":409},"2025-06-10T09:54:26","facturation-revenus","help-pro","https://monpsy.psychologies.com/blog/help-pro/facturation-revenus/",{"_26":263},"Facturation & revenus","excerpt",{"_26":266,"_267":268},"

Suivez vos paiements, factures et revenus en temps réel.

\n","protected",false,[],"yoast_head","\nFacturation & revenus | Mon Psy\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n\n\n\t\n\n","yoast_head_json",{"_24":274,"_275":276,"_285":261,"_286":287,"_288":289,"_290":263,"_291":292,"_293":261,"_294":295,"_296":297,"_298":299,"_300":301,"_304":305,"_306":307,"_308":309,"_312":313},"Facturation & revenus | Mon Psy","robots",{"_277":277,"_278":278,"_279":280,"_281":282,"_283":284},"index","follow","max-snippet","max-snippet:-1","max-image-preview","max-image-preview:large","max-video-preview","max-video-preview:-1","canonical","og_locale","fr_FR","og_type","article","og_title","og_description","Suivez vos paiements, factures et revenus en temps réel.","og_url","og_site_name","Mon Psy","article_publisher","https://www.facebook.com/hellocareapp/","article_modified_time","2025-06-18T08:07:46+00:00","og_image",[302],{"_60":61,"_62":63,"_303":202,"_38":57},"url","twitter_card","summary_large_image","twitter_site","@hellocareapp","twitter_misc",{"_310":311},"Durée de lecture estimée","1 minute","schema",{"_314":315,"_316":317},"@context","https://schema.org","@graph",[318,345,348,361,382],{"_319":320,"_321":261,"_303":261,"_322":274,"_323":324,"_326":327,"_55":329,"_330":202,"_331":332,"_333":299,"_334":335,"_337":338,"_339":340},"@type","WebPage","@id","name","isPartOf",{"_321":325},"https://monpsy.psychologies.com/blog/#website","primaryImageOfPage",{"_321":328},"https://monpsy.psychologies.com/blog/help-pro/facturation-revenus/#primaryimage",{"_321":328},"thumbnailUrl","datePublished","2025-06-10T07:54:26+00:00","dateModified","breadcrumb",{"_321":336},"https://monpsy.psychologies.com/blog/help-pro/facturation-revenus/#breadcrumb","inLanguage","fr-FR","potentialAction",[341],{"_319":342,"_343":344},"ReadAction","target",[261],{"_319":346,"_337":338,"_321":328,"_303":202,"_347":202,"_60":61,"_62":63},"ImageObject","contentUrl",{"_319":349,"_321":336,"_350":351},"BreadcrumbList","itemListElement",[352,359],{"_319":353,"_354":355,"_322":356,"_357":358},"ListItem","position",1,"Accueil","item","https://monpsy.psychologies.com/blog/",{"_319":353,"_354":360,"_322":263},2,{"_319":362,"_321":325,"_303":358,"_322":363,"_364":365,"_366":367,"_339":369,"_337":338},"WebSite","Hellocare","description","Consulter un psy n'a jamais été aussi simple","publisher",{"_321":368},"https://monpsy.psychologies.com/blog/#organization",[370],{"_319":371,"_343":372,"_376":377},"SearchAction",{"_319":373,"_374":375},"EntryPoint","urlTemplate","https://monpsy.psychologies.com/blog/?s={search_term_string}","query-input",{"_319":378,"_379":8,"_380":381},"PropertyValueSpecification","valueRequired","valueName","search_term_string",{"_319":383,"_321":368,"_322":363,"_303":358,"_384":385,"_55":390,"_391":392,"_364":396,"_397":398,"_399":400,"_401":402,"_403":404,"_405":406,"_407":408},"Organization","logo",{"_319":346,"_337":338,"_321":386,"_303":387,"_347":387,"_60":388,"_62":389,"_50":363},"https://monpsy.psychologies.com/blog/#/schema/logo/image/","https://blog-monpsy.hellocare.net/blog/wp-content/uploads/2020/04/Logo_hellocare.png",537,431,{"_321":386},"sameAs",[297,393,394,395],"https://x.com/hellocareapp","https://www.instagram.com/hellocareapp","https://www.linkedin.com/company/hellocare---health-care-everywhere","Sur Hellocare vous pouvez consulter des médecins généralistes, des spécialistes ou des thérapeutes disponibles pour tous, et rapidement !","email","hello@hellocare.com","telephone","04 85 80 00 23","legalName","Hellocare SAS","foundingDate","2016-06-24","vatID","FR68821232121","taxID","82123212100045",{"_219":410,"_229":415,"_233":418,"_30":421,"_423":424,"_427":428,"_436":437},[411],{"_222":412,"_224":413},"https://monpsy.psychologies.com/blog/wp-json/wp/v2/help-pro/35344",{"_226":414},[228],[416],{"_222":417},"https://monpsy.psychologies.com/blog/wp-json/wp/v2/help-pro",[419],{"_222":420},"https://monpsy.psychologies.com/blog/wp-json/wp/v2/types/help-pro",[422],{"_239":8,"_222":223},"wp:attachment",[425],{"_222":426},"https://monpsy.psychologies.com/blog/wp-json/wp/v2/media?parent=35344","wp:term",[429,433],{"_430":431,"_239":8,"_222":432},"taxonomy","category","https://monpsy.psychologies.com/blog/wp-json/wp/v2/categories?post=35344",{"_430":434,"_239":8,"_222":435},"post_tag","https://monpsy.psychologies.com/blog/wp-json/wp/v2/tags?post=35344","curies",[438],{"_322":439,"_222":440,"_441":8},"wp","https://api.w.org/{rel}","templated",{"_26":443},"\n

Accéder à mon historique de facturation :

\n\n\n\n

Ouvrez Mon compte puis cliquez sur Abonnements.
Sous votre formule actuelle, MonPsy affiche instantanément la liste de vos factures : date, période couverte, montant et statut (payée, en cours).
Cliquez sur la facture de votre choix ; le PDF se télécharge pour archivage ou partage avec votre comptable.

\n\n\n\n

Visualiser mes revenus (nombre de rendez‑vous, durée, filtres)

\n\n\n\n

Dans Mon compte, ouvrez l’onglet Honoraires.
La page récapitule automatiquement les paiements liés à vos consultations :\n
- Date et heure de la séance.
- Nom du patient et motif facturé.
- Statut du paiement.
- Montant perçu.
\n

\n\n\n\n

Accéder à Stripe depuis MonPsy

\n\n\n\n

Pour suivre vos virements et recevoir vos règlements de téléconsultation en toute sécurité, MonPsy s’appuie sur Stripe Connect. L’activation ne prend que quelques minutes :

\n\n\n\n

Ouvrez l’onglet Honoraires dans votre espace pro, puis cliquez sur Activer mon compte Stripe Connect.
L’assistant Stripe s’affiche ; laissez-vous guider :\n
- vérification d’identité (KYC) ;
- coordonnées professionnelles ;
- IBAN du compte à créditer.
  L’ensemble de la procédure se déroule sur l’interface sécurisée Stripe.
\n
Dès la validation finale, votre compte Stripe Connect est opérationnel : chaque téléconsultation payée par carte est automatiquement virée sur l’IBAN que vous venez de saisir.

\n\n\n\n

Vous pouvez ensuite consulter à tout moment le détail de vos transactions ou la date du prochain virement en retournant dans Honoraires et en cliquant sur Accéder à mon compte Stripe Connect.

\n\n\n\n

\n",{"_22":445,"_24":446,"_28":448,"_245":502},35571,{"_26":447},"Paiements",{"_255":449},[450],{"_22":23,"_34":258,"_36":259,"_38":260,"_40":261,"_24":451,"_264":452,"_46":33,"_48":453,"_270":271,"_272":454,"_217":484},{"_26":263},{"_26":266,"_267":268},[],{"_24":274,"_275":455,"_285":261,"_286":287,"_288":289,"_290":263,"_291":292,"_293":261,"_294":295,"_296":297,"_298":299,"_300":456,"_304":305,"_306":307,"_308":458,"_312":459},{"_277":277,"_278":278,"_279":280,"_281":282,"_283":284},[457],{"_60":61,"_62":63,"_303":202,"_38":57},{"_310":311},{"_314":315,"_316":460},[461,469,470,474,480],{"_319":320,"_321":261,"_303":261,"_322":274,"_323":462,"_326":463,"_55":464,"_330":202,"_331":332,"_333":299,"_334":465,"_337":338,"_339":466},{"_321":325},{"_321":328},{"_321":328},{"_321":336},[467],{"_319":342,"_343":468},[261],{"_319":346,"_337":338,"_321":328,"_303":202,"_347":202,"_60":61,"_62":63},{"_319":349,"_321":336,"_350":471},[472,473],{"_319":353,"_354":355,"_322":356,"_357":358},{"_319":353,"_354":360,"_322":263},{"_319":362,"_321":325,"_303":358,"_322":363,"_364":365,"_366":475,"_339":476,"_337":338},{"_321":368},[477],{"_319":371,"_343":478,"_376":479},{"_319":373,"_374":375},{"_319":378,"_379":8,"_380":381},{"_319":383,"_321":368,"_322":363,"_303":358,"_384":481,"_55":482,"_391":483,"_364":396,"_397":398,"_399":400,"_401":402,"_403":404,"_405":406,"_407":408},{"_319":346,"_337":338,"_321":386,"_303":387,"_347":387,"_60":388,"_62":389,"_50":363},{"_321":386},[297,393,394,395],{"_219":485,"_229":489,"_233":491,"_30":493,"_423":495,"_427":497,"_436":500},[486],{"_222":412,"_224":487},{"_226":488},[228],[490],{"_222":417},[492],{"_222":420},[494],{"_239":8,"_222":223},[496],{"_222":426},[498,499],{"_430":431,"_239":8,"_222":432},{"_430":434,"_239":8,"_222":435},[501],{"_322":439,"_222":440,"_441":8},{"_26":503},"\n

Percevoir mes revenus (IBAN, délais de virement)

\n\n\n\n

MonPsy crédite automatiquement votre compte bancaire chaque lundi — à condition, bien sûr, que vous ayez réalisé au moins une consultation la semaine précédente. Notre arrêté comptable s’effectue le mercredi soir :

\n\n\n\n

Les consultations effectuées du jeudi au dimanche sont intégrées dans le virement du lundi suivant.
Les consultations réalisées du lundi au mercredi figurent déjà dans le virement du lundi immédiatement après.

\n\n\n\n

Vous n’avez rien à faire : Stripe transfère les fonds vers l’IBAN enregistré lors de l’activation de votre compte. Le détail des montants et des dates de virement reste disponible à tout moment dans Mon compte > Honoraires.

\n\n\n\n

Problèmes de paiement patient

\n\n\n\n

Un règlement a échoué ou le patient demande une facture ? Contactez notre équipe :

\n\n\n\n

Ouvrez le bouton Contacter le support (en haut à droite).
Sélectionnez Problème de paiement patient.
Indiquez la date, le nom du patient et le motif de la consultation.

\n\n\n\n

Nous pouvons :

\n\n\n\n

Transmettre la demande de paiement au patient ;
Générer et lui adresser la facture correspondante ;
Vous tenir informé dès que la situation est régularisée.

\n\n\n\n

Gérer un paiement manquant ou en litige

\n\n\n\n

Si un virement attendu n’apparaît pas sur votre compte ou si vous constatez une incohérence :

\n\n\n\n

Vérifiez d’abord votre tableau Honoraires pour confirmer le statut : « Payé » ou « En attente ».
Contactez ensuite le support en précisant :\n
- La consultation concernée (date, patient, montant) ;
- Le problème constaté (virement manquant, montant erroné…).
\n

\n\n\n\n

Nos spécialistes examinent immédiatement la transaction chez Stripe et reviennent vers vous avec une résolution ou un délai précis.

\n","actionData","errors"]