Sécurité & confidentialité

Comment nous sécurisons vos données de santé et celles de vos paiements.

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Comment nous sécurisons vos données de santé et celles de vos paiements.

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Comment MonPsy protège vos donnée et celles de vos patients

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MonPsy est une plateforme autorisée par la Commission Nationale de l’Informatique et des Libertés (CNIL) sous le numéro d’enregistrement 2011577. Cela signifie que nous respectons toutes les réglementations en vigueur sur la gestion et la protection des données personnelles.

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Vos données sont hébergées en toute sécurité par GRITA – Claranet Group, un hébergeur agréé spécifiquement pour le stockage des données de santé. Toutes vos informations sont chiffrées, c’est-à-dire codées, pour empêcher tout accès non autorisé.

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Quels sont vos droits concernant vos données ?

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Vous êtes au cœur de notre démarche. À tout moment, vous pouvez :

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Accéder à vos données : Vous avez le droit de consulter toutes les informations vous concernant.
Modifier vos données : Vous pouvez demander à rectifier ou à mettre à jour vos informations personnelles.
Récupérer vos données : Vous avez le droit de demander une copie de vos données dans un format clair et utilisable.
Supprimer vos données : Vous pouvez demander la suppression de vos informations personnelles lorsque vous ne souhaitez plus les partager.

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Si vous avez la moindre question sur vos données ou souhaitez exercer vos droits, vous pouvez contacter directement notre équipe à l’adresse suivante : hello@hellocare.com. Notre responsable de la protection des données (DPO) se tient également à votre disposition pour vous accompagner

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Sécurité des paiements par Stripe

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MonPsy utilise Stripe, spécialiste reconnu du paiement en ligne, pour garantir la sécurité des transactions.

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Vos informations bancaires sont protégées par un système de chiffrement certifié (norme PCI DSS Niveau 1), garantissant ainsi la confidentialité de vos données.

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Vous pouvez gérer ou supprimer vos moyens de paiement directement depuis votre espace personnel.

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Bon à savoir : MonPsy ne conserve pas vos coordonnées bancaires, celles-ci restent uniquement enregistrées auprès de Stripe.
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